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Friday, 6 February 2015

How to answer job interview questions

This is your ultimate guide to answering the top 10 most asked interview questions. By the end of this course you will be prepared, confident and focused. As a result you will stand out for all the right reasons! 
Master how to answer the top 10 interview questions today and get the job you deserve.
  • know your baseline starting point 
  • understand and appreciate the top 10 most asked interview questions
  • appreciate why interviewers ask them
  • understand the reasoning behind each question
  • understand and appreciate what makes a poor answer
  • examine in detail examples of poor answers
  • understand and appreciate what makes a skilful answer
  • examine in detail examples of skilful answers
  • describe what key sources of pre-interview there are
  • practice and answer in turn using the unique templates I have designed
  • complete a post course critical learning exercise to see how far you have come
A adaptable, powerful skill set that will see you through any new job or promotion interview
Learning how to answer the most frequently occurring interview questions puts you 'ahead of the pack'. Estimates suggest that there are between 85-160 candidates per job. You owe it to yourself to be the best you can and this course will ensure you are just that. 
Content & overview
For each of the ten questions I will explain what the interviewer is looking for and why they have asked a particular question. We will then look at poor and skilful answers through general approaches as well as detailed answer breakdown. Finally you can practice and develop your own answers using the unique templates I have provided for each section 
Included in this course are: 
  • 12 videos 
  • 26 lectures
  • 10 activities 
  • Transcripts and PDF slides 
  • Supplementary information 
  • Critical reflective learning opportunities - including 'baseline' and conclusion development
This course will provide you with the; tools, skills, techniques and confidence to be 'the candidate of choice'

https://www.udemy.com/ace-that-interview-answer-the-top-10-questions-like-a-pro/?couponCode=blog+

Sunday, 25 January 2015

be a phenomenal communicator: your ultimate guide to questioning & listening

Hi everyone I wanted to let you know about my online course which had just launched with over 400 students in one day!

For my blog friends I have a code which will take this courses from $29 to $9!

In this course you will learn, examine and be able to apply; what questions are, what they can do and why we ask them. As well as examining and practicing active listening and common body language cues. In additional you will be able to recognise and respond to both positive and negative question responses. 
  • This climate guide to questioning and listening will give you all the skills, tools and techniques you need to become a phenomenal interpersonal communicator...today! 
  • Learn what questions are and why we ask them 
  • Appreciate the importance of recognising and responding to what is not said 
  • Understand and practice active listening 
  • Understand and be conscious of body language cues -both yours and the responder(s)
  • Examine and be able to apply 12 common question types 
  • Appreciate and be able to communicate with people exhibiting a variety of question responses - both positive and negative
  • Download a series of 'Top Ten Question' lists 
There is a reason questions are referred to as 'The Swiss Army Knife of Language' - They have the power to enable you to become an unrivalled communicator.
Content & Overview
Suitable for all levels, this course contains; 21 videos, quizzes, activities and supporting documents. 
I will take you through all stages of questioning and responding from the basics of what it is though active listening and body language, the 12 main question types and finally possible responses. 
All this will enable you to understand verbal interactions at a higher level, interact better with those around you and become an outstanding interpersonal communicator. 
Think about it - how many questions do you ask each day? ....So what could you do if all of those questions were more productive, better constructed and response driven? The possibilities are endless!

This is the code link you will need https://www.udemy.com/your-ultimate-guide-to-questioning-listening/?couponCode=blogger

Thursday, 13 November 2014

Dragontooth Training & Consultancy Facebook page launched

Hi everyone, in order for people to follow me, all my blogs, youtube channel and other updates I have set up a Facebook page which you are more than welcome to join....the more the merrier!



Wednesday, 12 November 2014

YouTube channel launched

Hi everyone, we are very pleased to announce the launch of our YouTube channel. Please subscribe as videos are being added almost daily!

Click here for YouTube channel link

Thursday, 30 January 2014

What influences levels of absenteeism, motivation & staff engagement?

In my last posting we looked at employee motivation factors. In this post we will look in more detail at the types of things that can impact on staff absenteeism as these clearly also influence motivation & staff engagement.

External influences - These would include home, family and carer commitments

Lifestyle issues - is there something in a persons life outside work that impacts? This could be things such as; alcohol consumption, drugs or sports.

Long term illness - is there any intervention that employers can take in conjunction with a staff member to help reduce a long term conditions impact?

The level of organisational sick pay - Does a generous sick pay structure encourage absenteeism or does it mean an employee feels valued and is more likely to return to work. When I teach attendance management a point that is often raised is if people are allowed or not penalised when they are off sick they get better and return to work in the right frame of mind. Whereas, an employee who looses pay and or benefits when off ill may come into work, perform poorly and 'infect' everyone else.

What type of work do they perform? - challenging rewarding jobs may show less absenteeism than, boring, repetitive ones. So, the role of delegation, coaching & mentoring would play a role in influencing here.

Work volume & di (stress) - if people feel swamped with work which is never ending and 'out of control' this need recognising and controlling. Time management, perform review and feedback are clearly crucial, as is an open leadership in which staff feel free to voice their concerns before a 'tipping point' is reached. You will note I have called this distress rather than stress which is present in most roles.

How big is your organisation & individual teams - in larger more anonymous organisations and teams staff may feel that their absence won't be noticed or won't impact on the rest of the organisation.
by showing staff that they are valued and given positive feedback this highlights the importance of everyones roles and contribution to the larger organisational picture.

Culture - You can t seem to read any leadership or management article or book without the idea of organisational culture being brought up. But here I think it is valid. If there is a culture of everyone doing off sick 'at the drop of a hat' or conversely everyone knowing and recognising their role and its importance than this will clearly play a role. The part played of organisational norms is huge when it comes to employee engagement, motivation and attendance.

For more details on our attendance management course please click here

Monday, 27 January 2014

Key Employee Motivators

There are clearly many factors that influence employee motivation but eight seem to be consistently mentioned when talking to professional and course attendees:


  1. The work itself 
  2. Opportunities to progress and develop
  3. Your level of responsibility 
  4. Whether you can advance and grow 
  5. How much achievement you feel 
  6. Whether and to what extent you are recognised for what you do 
  7. How much pride you have in what you do 
  8. The impact and influence of your colleagues 


I am often told by employees

"the only time they talk to us is when we've done something wrong"

"they never say thanks"

"it would be nice to be recognised and appreciated"

"saying thank you isn't that hard....is it"?

But, if you then ask these same people how often they recognise their colleagues they start to understand the issues!


Conversely if you ask managers how they motivate and thank staff I am sometimes told


"they get paid don't they"

"I haven't got time"

"Their just doing their job"

"No one thanks me"

The above is one of the reasons when we look at leadership skills staff motivation and engagement is a feature.

Attendance Management Course

Attendance Management - 1 Day in-house Course 


  • This course briefly comprises:
  • What is absence from work?
  • Types of absence 
  • Classifying absence 
  • Common misconceptions 
  • Factors that influence absence 
  • The role of motivation and employee engagement 
  • Why keep records?
  • Return to work  
  • Approaches to controlling absence 
  • Action Plan 
This can run with input from your HR and Occupational Health teams and can be tailored to include your policies, procedures and protocols for employee absence, making it truly bespoke. 

For more information please contact us through our website at www.dragontoothtraining.org.uk